Return and Refund Policy
At Brighca, your satisfaction is at the heart of everything we do.
We take great pride in the quality and care that goes into each of our products. If something isn’t right, we’re here to make it right.
30-Day Guarantee
We’re happy to offer a 30-day return guarantee on all products purchased directly from brighca.com.
If you’re not fully satisfied with your purchase, you may request a refund, exchange, or store credit for unopened and unused items returned in original condition.
Please note: We are only able to accept returns for items purchased directly from brighca.com.
How to Start a Return
To initiate a return, please contact us at hello@brighca.com with your order number.
Once your request is approved, we will provide return instructions. The item(s) must be shipped back within 7 days of approval.
After We Receive Your Return
Once we receive and inspect the returned item(s), we’ll send you a confirmation email.
If the return is approved, your refund, exchange, or store credit will be processed within 7 business days.
Please note:
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Shipping costs and return label fees are non-refundable.
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If you prefer to use your own shipping method, please include your order number in the package and send us the tracking information.
Damaged or Defective Items
If your order arrives damaged or defective, we sincerely apologize.
Please contact hello@brighca.com within 7 days of delivery with your order number and a photo of the issue.
We will gladly send a replacement or offer an appropriate solution.
Refund Timelines
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Credit/debit card refunds may take 5–10 business days, depending on your bank.
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PayPal refunds are typically processed immediately.
For any questions or concerns, feel free to reach out to us at hello@brighca.com.
We’re always here to help.
Glow Smarter: Common Questions
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Brighca’s Nanofiber Melting Collagen Film is a revolutionary at-home skincare solution designed with patented nanofiber technology to deliver premium marine collagen directly to your skin. This innovative system allows you to precisely target specific areas, providing an Extraordinary Skin-Revive System:
- Hydrate with Melting 90% Collagen Mist
- Apply Collagen with the Melting Collagen Film
- Seal It with Melting 5-in-1 Collagen Revival Cream
This system is clinically proven to reduce wrinkles, restore elasticity, soothe, brighten, and protect your skin.
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Brighca works by delivering highly concentrated collagen directly into your skin through its nanofiber melting technology. The system hydrates, boosts elasticity, and rejuvenates your skin, leaving it smoother, firmer, and more radiant.
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Brighca’s Melting Collagen System offers multiple benefits backed by science:
- Deep Hydration: Boosts and locks in moisture for long-lasting hydration.
- Improved Texture: Smooths and refines skin for a healthier appearance.
- Enhanced Firmness: Strengthens elasticity, giving your skin a firmer look.
- Fine Line Reduction: Visibly diminishes the appearance of wrinkles.
- Radiance & Rejuvenation: Leaves skin glowing, youthful, and refreshed.
This luxurious, science-backed system is your ultimate solution for achieving healthy, radiant skin at home.
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Traditional skincare topicals face limitations because collagen molecules are too large to penetrate the skin’s surface—they often remain on the surface until washed off.
Brighca’s nanofiber technology solves this issue by breaking down soluble hydrolyzed collagen into fragments that are 100 times smaller than a skin pore. When combined with Brighca's Melting 90% Collagen Mist and Melting 5-in-1 Revival Collagen Cream as boosting carriers, this advanced delivery system allows collagen to deeply penetrate the skin, delivering maximum benefits where it’s needed most.
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Absolutely! Many users love using Brighca’s Melting Collagen Film under makeup for special occasions. It tightens, hydrates, and enhances your skin’s glow, creating the perfect canvas. For best results, always finish with our cream to seal the collagen before applying makeup.
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Yes, you can use Brighca’s Melting Collagen Film with other branded mist and cream. However, for the best results, we recommend using it with Brighca's Mist and Cream. Our complete system maximizes collagen’s power, ensuring full absorption and the best benefits for your skin.
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Yes, your satisfaction is our priority. If you’ve tried our revolutionary Melting Collagen System and are not fully satisfied with this innovative method of application, we offer a 30-day money-back guarantee.
We understand that the Melting Collagen System, featuring cutting-edge nanofiber technology, may be a new and unique experience for some, and we respect that innovation isn’t for everyone.
Please feel free to contact us at hello@brighca.com, and one of our representatives will gladly assist you with the return process.
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Brighca is proudly made in Korea, combining expertly formulated anti-aging ingredients with advanced patented nanofiber technology for visible, long-lasting results.
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Nanofiber Melting Collagen is a cutting-edge skincare innovation. It uses dissolvable nanofiber films made of pure collagen, which melt seamlessly into your skin. This ensures superior absorption, delivering active ingredients where they’re needed most for maximum effectiveness.
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Melting collagen and Botox serve different purposes:
- Melting Collagen boosts skin health by delivering nutrients and collagen for long-term rejuvenation and elasticity.
- Botox temporarily relaxes facial muscles but doesn’t provide nutrients or enhance skin health.
For long-term benefits and improved skin resilience, Melting Collagen is the natural, nutrient-rich solution.