Frequently Asked Questions
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Revolutionary Nanofiber Melting Collagen Film Refills The Most Innovative Melting Collagen Homecare with Patented Nanofiber Technology Melt premium marine collagen precisely on where you desire, and seal it EXTRAORDINARY SKIN-REVIVE-SYSTEM: Hydrate - Apply Collagen - Seal It ☑ wrinkle reduction ☑ restore ☑ soothe ☑ brighten ☑ protect The Melting Collagen Film must be used with#1Melting 90% Collagen Mist#2Melting 5 in 1 Collagen Revival Cream
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Brighca is proudly made in Korea, using expertly crafted, exclusive anti-aging formulas and revolutionary patented nanofiber technology.
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Brighca works by delivering active collagen directly to your skin using advanced nanofiber technology. This innovative system helps boost hydration, improve elasticity, and promote a youthful glow.
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Nanofiber melting collagen is a cutting-edge technology that delivers pure collagen in a lightweight, dissolvable film. It melts seamlessly into your skin, ensuring maximum absorption and visible results.
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The Brighca Melting Collagen System deeply hydrates, improves skin texture, enhances firmness, and reduces the appearance of fine lines, leaving your skin radiant and rejuvenated. It’s a luxurious solution for healthy, youthful skin.
Payments & Safety
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All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council—a collaborative effort by major brands like Visa, MasterCard, American Express, and Discover.
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We accept all major credit cards, including Visa, Mastercard, Discover, and American Express. For a faster checkout experience, you can choose PayPal, ShopPay, Apple Pay, Google Pay, or Venmo. Plus, we offer flexible installment plans to make your shopping even easier.
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Yes, we do! You can choose flexible installment payment plans offered by ShopPay at checkout to make your shopping experience even more convenient.
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Absolutely! We accept PayPal, Apple Pay, Google Pay, Venmo, and ShopPay for fast and secure checkout.
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Yes, we welcome international payments. Please ensure your payment method supports international transactions.
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Yes, we do! We accept gift cards and store credit offered by Brighca for your purchases.
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Unfortunately, payment methods cannot be updated after an order is placed. If you need assistance, our support team is here to help! Email us at hello@brighca.com
Shipping & Delivery
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Delivery times vary based on your location and shipping method.
For domestic orders, most are processed within 1-2 business days and delivered within 3-7 business days.
For international shipping, delivery times depend on your location.
You can check your shipping confirmation email for tracking details or reach out to our support team for assistance.
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We offer free shipping on all U.S. orders. For international customers or those choosing an alternative shipping option, the shipping cost will be automatically calculated at checkout based on your selected plan.
Here are the full details of our Shipping Policy. -
Yes, we offer free shipping on all U.S. domestic orders. We also occasionally run free shipping promotions for our Prestige Club members, so be sure to stay updated for exclusive perks!
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Yes, we ship our products all over the globe. We ship via UPS for all international shipping.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region. -
We ship to 223 countries. A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Satisfaction & Support
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We offer a 30-day satisfaction guarantee. If you’re not happy with your product, please contact us, and we’ll work with you to address your concerns.
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Yes, all our products go through rigorous quality control to ensure they meet our high standards. Your satisfaction and trust in our products are our top priorities.
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Our warranty guarantees protection against manufacturing, design, or material defects. Please notify us within two months of noticing any defects. However, the warranty does not cover damage caused by improper use, accidental blows, or other issues unrelated to manufacturing defects.
Returns & Refunds
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
You can request a refund within 30 days of your purchase. If you have any questions or concerns, feel free to reach out—we’re here to help!
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Full Refund: If the product and packaging are unopened and undamaged, you are eligible for a full refund.
Partial Refund: If the packaging has been opened or the product has been used, you may be eligible for a partial refund.
No Refund: Refunds will not be issued in cases of misuse, abuse, or damage not covered by the warranty.