Shipping Policy

At Brighca, we strive to ensure your order arrives with care and in a timely manner.
Each package is prepared with attention to detail, reflecting the quality and thoughtfulness behind our brand.

Processing Time

Orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays).

Shipping Rates & Delivery

We offer free standard shipping on U.S. orders over $75.
Shipping options and rates will be shown at checkout, along with estimated delivery times based on your location and selected shipping method.
Please note: These estimates are provided by the carrier and are not guaranteed.

Tracking Your Order

Once your order ships, you’ll receive a shipping confirmation email with tracking information.

If you provided your email and phone number during checkout, you’ll also receive shipping and delivery notifications.
If you don’t receive these notifications, please check your spam or promotions folder, or contact us at hello@brighca.com.


Lost or Delayed Packages

If your package is delayed or marked as delivered but has not arrived, please contact us at hello@brighca.com.
We will do our best to assist you.

If your package is considered lost, we can help file a missing package claim after 20 days from the ship-out date, in accordance with carrier policies.


If you have any questions about your shipment or need assistance, please don’t hesitate to reach out.
We’re here to make your Brighca experience seamless and supportive.

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PENETRATES 10x DEEPER

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150% MORE EFFECTIVE RESULTS

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5x LONGER HYDRATION

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280% MORE ELASTIN

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